Effective Date: September 3, 2024

Welcome to our Refund Policy page. At Swank Tech, we strive to ensure your satisfaction with every purchase. We understand that sometimes things don’t go as planned, and we’re committed to making the refund process as smooth and transparent as possible. Below, you’ll find all the details about our refund process, including eligibility, timeframes, and how to request a refund. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team. Thank you for choosing us!

• 1. Refund Eligibility: Refunds are granted only if the services are not delivered as described or agreed upon. The client must provide documentation to support their claim that the services did not meet the description or agreed-upon terms.

• 2. Request Period: Refund requests must be made within 7 days of the service delivery date.

• 3. Request Process: To request a refund, please contact us at [email protected] and provide detailed documentation supporting your claim.

• 4. Refund Amount: Refunds will be evaluated on a case-by-case basis. Partial refunds may be issued depending on the level of service provided.

• 5. Refund Timing: Approved refunds will be processed within 30 days.

• 6. Non-Refundable Fees: Any fees associated with specialized services or custom work are non-refundable.

• 7. Client Refunds: If you accept a refund, whether full or partial, please be aware that this will forfeit your access to the service or product provided. The company reserves the right to reclaim, remove, delete, and deny client access to the product or service that was refunded.

• 8. Acknowledgment of Terms: By requesting or accepting a refund, you acknowledge that you have read, understood, and agree to the terms outlined in this refund policy.

• 9. Contact Information: For refund requests or questions, please reach out to us at: [email protected].